Alpine Solicitors ("the Firm", "we", "us") of 162 Norwood Road, Southall, London, UB2 4JS is the data controller for personal information collected through www.alpinesolicitors.com and in the course of providing our legal services from our London and Newport offices. We take data protection seriously and process personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018. Our Data Protection registration number is ZA109074.
1. Information we collect
When you contact us, complete our contact or newsletter forms, or instruct us, we may collect personal information such as your name, address, telephone number, email address, details of your legal matter and other information relating to you. For immigration, family and personal injury matters this may include identity documents, immigration history, family circumstances or medical information that you provide to us.
2. How we use your information
- to respond to your enquiry and administer our relationship with you;
- to provide the legal advice, representation and other services you request;
- to comply with our legal and regulatory obligations, including those of the Solicitors Regulation Authority and anti-money laundering rules;
- to send you information about our services where you have agreed to receive it (you can opt out at any time);
- to monitor aggregated website usage so we can improve the quality of our website.
3. Sharing your information
Your information will not normally be disclosed to third parties except where that is necessary to fulfil our obligations to you or where we are obliged or permitted to do so by law — for example to the Home Office, the courts and tribunals, HM Land Registry, lenders, experts or counsel instructed in your matter, and our regulators. We never sell your personal data.
4. Cookies
Our website uses cookies, small text files stored by your browser, to make future visits more efficient and to understand aggregated usage. Cookies do not store personal information about you. You can set your browser to reject cookies, but this may prevent some parts of the website from working properly.
5. Security and retention
We have policies and technical measures in place to protect your personal information against unauthorised access, accidental loss, improper use and disclosure. The internet is not completely secure, so any transmission of data to us is at your own risk. We keep personal data only for as long as necessary for the purposes above and to meet our legal, regulatory and insurance requirements.
6. Marketing
Occasionally we may contact you with information we think may interest you. If you prefer not to receive such material, please email info@alpinesolicitors.com and we will stop.
7. Your rights
You have the right to access the personal information we hold about you, to have inaccurate information corrected or erased, to restrict or object to its processing, and to ask us to stop using it for marketing. Requests should be made in writing to the Partners at our London office or by email to info@alpinesolicitors.com. You can also call us on 020 8571 3990. If you are unhappy with how we handle your data, you may complain to the Information Commissioner's Office at ico.org.uk.
8. Changes to this policy
Alpine Solicitors may update this privacy policy from time to time. The current version will always be available on this page.