Terms & Conditions

This website, www.alpinesolicitors.com, is owned and operated by Alpine Solicitors, with offices at 162 Norwood Road, Southall, London, UB2 4JS and NTS Plaza, Unit 3, 113-114 Commercial Road, Newport, Wales, NP20 2GW. Alpine Solicitors is authorised and regulated by the Solicitors Regulation Authority (SRA No. 613423) and is bound by the SRA Standards and Regulations, which can be viewed at www.sra.org.uk. Our VAT registration number is 199 6864 23. By using this website you agree to these terms. If you do not agree, please do not use the site.

The content on this website is general information only and does not constitute legal advice. Laws and regulations may differ outside England and Wales and information may become out of date. Your use of this website does not create a solicitor–client relationship; that relationship begins only once we have confirmed in writing that we are acting for you. For clients, our client care letter and terms of business take precedence over anything on this website.

Copyright and other intellectual property rights in this website, including the Firm's name and logo, belong to Alpine Solicitors or its licensors. You may view, download and temporarily store content for your own personal, non-commercial use. You may not:

Messages sent through our website or by email are not monitored around the clock. If your matter is urgent — for example a hearing date or Home Office deadline is approaching — please telephone our London office on 020 8571 3990. Emails from the Firm are confidential and may be legally privileged; if you receive one in error, please return it and delete it. You are responsible for checking any email or attachment for viruses.

While we make every effort to keep this website accurate, Alpine Solicitors gives no warranty as to the completeness, accuracy or continued availability of its content, and may change or withdraw any part of it at any time. To the fullest extent permitted by law, we exclude liability for any loss arising from use of, or reliance on, this website or any linked third-party website, which we do not control or endorse. We are not responsible for any breach of these terms caused by circumstances beyond our reasonable control.

We maintain qualifying professional indemnity insurance, details of which are available on request. We are not authorised under the Financial Services and Markets Act 2000, but because we are regulated by the SRA we may provide limited investment services where they are an incidental part of the legal services we provide.

If you are unhappy with our service, please tell the person dealing with your matter or one of our senior partners, Muhammad Rafiq or Jahangir Kanth, by calling 020 8571 3990, writing to our London office or emailing info@alpinesolicitors.com. We will acknowledge your complaint within five working days and respond within 10 working days of acknowledging it; if you remain unhappy, a senior partner will review it and respond within 20 working days. If we cannot resolve your complaint, you may refer it to the Legal Ombudsman within six months of our final response (PO Box 6806, Wolverhampton, WV1 9WJ; 0300 555 0333; www.legalombudsman.org.uk). If you are concerned about our conduct, you may also contact the Solicitors Regulation Authority.

These terms and any issues relating to this website are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them. If any part of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.